Ramona Sánchez-Waggoner has nice moments but also some problems

Ramona Sánchez-Waggoner as Production Office Assistant in The Shawshank Redemption (1994) made me pay attention more than I expected. There are good moments, especially when the scene is quiet. I wanted more detail, but it still has some useful emotion. Some parts are good, but other parts feel normal and not very fresh. The performance is okay for the movie, but sometimes it feels a little flat. I can understand what the actor wants to do, but not every scene is strong. I remember both the good parts and the parts that did not work so well.