I feel Shahida Day is not convincing

I watched Rocketman (2019) and Shahida Day was one of the parts I kept noticing. For me, it does not feel very real in many scenes. I do not hate it, but it did not pull me into the story. Many moments pass very fast, and I do not remember much after them. The role needs more detail, but the performance stays on the surface. Maybe other people will like it more, but this is my feeling.